Meadow

Fulfillment, Shipping, Cancellation and Refund Policy

Last updated: 13 July 2026

Meadow is a brand owned by Hongkong Infinite Fortune Limited.

Meadow sells mother and baby physical products in Sri Lanka.

Service area

Meadow serves customers in Sri Lanka nationwide.

Order processing

Orders are processed on the same day after order confirmation.

Delivery

Delivery usually takes 7-15 business days depending on location and fulfilment conditions.

Free shipping is provided for eligible orders.

Delayed delivery

If an order has not been delivered more than 20 days after the expected delivery period, customers may contact Meadow for investigation and refund assistance.

This does not mean refunds are automatic. Meadow will review the order status, delivery history, customer details, and fulfilment conditions before confirming the next step.

Order cancellation

Customers may cancel orders before fulfilment processing begins.

Orders cannot be cancelled after shipment.

Return request period

Customers may request return and refund within 7 days after receiving the product if:

Hygiene and safety exclusions

Opened products are not eligible for return due to hygiene and safety considerations.

This includes opened diapers, opened wipes, opened hygiene products, and any product that cannot be safely resold after opening.

Damaged, wrong or missing items

If a product arrives damaged, incorrect, or missing from the order, customers should contact Meadow as soon as possible with the order number and supporting photos where available. Meadow will investigate and assist with a suitable resolution.

Refund method

Approved refunds will be processed through:

Refund processing time is 7-10 business days after approval.

Contact

To request delivery investigation, cancellation, return, or refund assistance, please use the contact channels shown on Meadow's Contact page, website, or mobile application.

Meadow is a brand owned by Hongkong Infinite Fortune Limited. Business Registration No: 76407662.